Concierge - HammondGrove

About us

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

About the role

Reporting to the Village Manager this exciting role will support HammondGrove residents to access the services and support they need as well as ensuring programmes and services are available and integration between services is seamless.

This role is based on site at Hammondville in south-west Sydney.

What we can offer you

• Tax free salary options


• Leave Benefits - purchased additional annual leave


• Flexible working options


• Paid parental leave – 14 weeks


• Discounts on everyday products and services


• Discounted healthcare memberships - access to network of fitness centres and pools for employees and families


• Free access to independent counselling support for employees and families


• Health & Wellbeing programmes


• Reward & Recognition programmes


• Referral bonuses

Key Responsibilities include

• First point of contact for all residents for services and support


• Arranging medical and other health related services and support to residents


• Supporting and assisting residents with their transport needs


• Collaborate with Transport Driver to coordinate and update booking schedules effectively


• Coordinating promotional events


• Organising additional services for residents


• Internal and external stakeholder engagement


• General reporting


• Administration duties

About You

• Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action


• Demonstrated experience working in a senior administration role


• Strong customer service skills going “above and beyond”


• Strong MS Office skills


• Demonstrated stakeholder experience dealing with people at all levels


• Empathic, patient and compassionate nature


• Strong conflict resolution skills


• Aged Care experience desirable

To Apply

If you are ready to make a difference with HammondCare, Apply Now!

Pre- Employment Checks

All short-listed applicants will be asked to consent to a criminal record check and references.