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Intake & Assessment Worker

The Salvation Army
Full-time
On-site
Surry Hills, Sydney NSW

Why this role matters

The Salvation Army Australia's (TSA) Homelessness Stream provides high quality, person centered services to people at risk, and or experiencing homelessness.

Foster House offers a safe, welcoming, and inclusive environment to some of the most vulnerable and disadvantaged people experiencing homelessness in the inner city of Sydney. The 24/7 hour service supports fifty single men in a residential setting. The team works in line with Trauma Informed Care principles, the No Wrong Door Policy, and The Salvation Army's Mission, Vision & Values at all times.

About the role

We are seeking a values-driven and proactive Intake and Assessment Worker to conduct needs-based assessments in a prompt, empathetic and collaborative manner.

Reporting to the Team Leader, this is a permanent, full time position based in Surry Hills, NSW. Salary and conditions are in accordance with the SCHADS Crisis Award Level 1.

You will successfully

  • Support the implementation of the Homelessness Stream Model of Care that underpins services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.
  • Conduct and complete needs-based assessments.
  • Update and maintain case notes in a timely fashion.
  • Complete reports for incidents, near misses and following policies and procedures to address potential high-risk situations and other work hazards.
  • Identify service gaps and risks, make recommendations for service delivery to the Leadership Team.

You will have

  • Minimum Cert IV in Community Services.
  • A current NSW Employee Working with Children Check.
  • Senior First Aid Certificate.
  • Good oral and written communication skills.
  • An understanding of the Trauma Informed care framework (desirable).

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave - 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program - Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.