Senior Case Manager

Why this role matters

The Salvation Army Australia's Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a values-driven and proactive Senior Case Manager to establish a program supporting an identified community at risk of losing current housing.

The aim is to enable residents to achieve housing stability through rapid rehousing (where appropriate),experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and related, identified goals.

Reporting to the Program Manager, this is a Max Term (9 months), full-time position based in Surry Hills but will require some days in Bexley North, NSW.Salary and conditions are in accordance with the SCHADS Crisis Award Level 3.

You will successfully

• Support the implementation of the Homelessness Stream Model of Care that underpins services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.
• Provide ongoing, client led case management that is responsive to client needs.
• Implement case plans with active client participation.
• Identify, create and maintain internal and external partnerships.
• Assist clients to access support and establish community support; provide advocacy with services providers where needed.
• Identify, address and escalate risks to clients, staff and The Salvation Army to the line manager.
• Identify service gaps and make recommendations for service delivery improvements.

You will have

• A degree qualification in social work, welfare, community development or related field OR demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development.
• A current NSW Employee Working with Children check.
• Current NSW Driver Licence.
• First Aid Certificate (desirable).
• Relevant experience in a social service environment.
• 5+ years' experience in case management with disadvantaged clients and/or those with complex needs.
• Understanding of Trauma Informed Practice and issued surrounding housing vulnerability and homelessness.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution.

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.