Support Worker

Why this role matters

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling, and withdrawal management services).

William Booth House (WBH) is located on Gadigal lands in Surry Hills. It offers a withdrawal unit and residential rehabilitation. The services operate in a four-storey building with roof top courtyard, which is wheelchair accessible and easily accessible by all forms of public transport.

About the role

We are seeking a values-driven and proactive Support Worker to welcome and support participants through the process of alcohol and other drug withdrawal and residential rehabilitation.

Reporting to the Senior Support Worker, this is a permanent, full-time position based at William Booth House in Surry Hills. Salary and conditions of employment are in accordance with the SCHADS award Level 3.

The successful applicant must be available to work shifts across a 24/7 roster including, Morning, Afternoon & Night.

You will successfully

• Assist case workers to address participant needs, administer the program, contribute to case plans, educational group facilitation and provide supervision & support to participants.
• Undertake ad-hoc duties as requested by Centre Manager or Senior Support Workers
• Complete all administration and inspection requirements in a timely manner.
• Supervise the self- administration of medication & drug testing as required.

You will have

• A certificate IV in a relevant discipline (or working towards).
• A current NSW Driver Licence.
• A current First Aid Certificate.
• Knowledge of AOD/Gambling, Community Services and Health Sectors.
• An understanding of the requirements of working with people from Aboriginal and Torres Strait Islander background.
• An understanding of the issues faced by people experiencing AOD and Gambling related issues, mental ill health and other disabilities.
• Experience working with people from culturally and linguistically diverse backgrounds and religions.
• Excellent team working skills.
• Demonstrated ability to deal with unpredictable situations and behaviours utilising de-escalation techniques.
• Sound computer literacy.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development;
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

How to Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.